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TurboTax

4.4/54.4DollarScout rating

TurboTax earns 4.4/5 for the 2025 return filed in 2026. Its interview, document imports, CompleteCheck, Intuit Assist, and three service levels make a complicated return easier to navigate. Price is the tradeoff: Free Edition has narrow eligibility, paid DIY currently reaches $139 before state filing, Expert Assist reaches $209, and Full Service uses forms-based pricing after a promotional base. TurboTax is strongest for filers who will use the guidance or expert escalation. A confident filer with supported forms can spend much less elsewhere.

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Editorial snapshot

What to know about TurboTax

TurboTax earns 4.4/5 for the 2025 return filed in 2026. Its interview, document imports, CompleteCheck, Intuit Assist, and three service levels make a complicated return easier to navigate. Price is the tradeoff: Free Edition has narrow eligibility, paid DIY currently reaches $139 before state filing, Expert Assist reaches $209, and Full Service uses forms-based pricing after a promotional base. TurboTax is strongest for filers who will use the guidance or expert escalation. A confident filer with supported forms can spend much less elsewhere.

Pros

  • Best-in-class guided interview with clear explanations and imports
  • Expert Assist and Full Service provide meaningful escalation paths
  • Strong error checks, written guarantees, and year-round resources

Cons

  • Narrow Free Edition eligibility and expensive paid tiers
  • State returns, refund payment, and Audit Defense can add cost
  • Upgrade requirements may appear after substantial data entry

Scoring breakdown

  • Price
    3.4/5
  • Ease of Use
    4.9/5
  • Accuracy Tools
    4.8/5
  • Support
    4.8/5
  • Refund Guidance
    4.6/5

Verified product facts

Federal Filing
$0 Free Edition for qualifying simple returns; current DIY pricing ranges from $59 to $139, Expert Assist from $79 to $209, and Full Service uses forms-based pricing after its starting offer
State Filing
A qualifying Free Edition return includes federal and state filing; paid DIY, Expert Assist, and Full Service list state filing as additional, with the amount determined by product and current checkout terms
Support Options
DIY includes guided software and self-help resources; Expert Assist adds unlimited expert advice and a final review, while Expert Full Service assigns an expert to prepare, sign, and file the return

TurboTax comparisons

Head-to-head matchups featuring TurboTax.

Editorial record

Fact-checked July 18, 2026. Sources: TurboTax Online products and pricing, TurboTax Free Edition eligibility, TurboTax Online product comparison, TurboTax Online guarantees, TurboTax identity and security controls, TurboTax Deluxe product disclosures, IRS Free File, IRS notices and letters, IRS Identity Protection PIN.

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